About Us
About Us
Welcome to Emoto parts, a proudly independent e‑bike business dedicated to quality, performance, and rider satisfaction.
With over two years of hands‑on experience in the electric‑bike industry, I’ve built my reputation on consistent five‑star reviews and genuine customer care. Every order is personally handled — from testing and preparation to packaging and support — ensuring that every part performs exactly as promised.
I’m proud to work alongside some of the biggest names in electric‑mobility and Ebike technology, including QS Motors, FarDriver Controllers, Sotion Motors, Daly BMS, JK BMS, and AwithZ Spot Welders. These partnerships allow me to source and supply verified, professional‑grade components that deliver power, reliability, and long‑term safety.
My mission is simple: to help every rider unlock the full potential of their e‑bike. Whether you’re building your first conversion, upgrading an existing setup, or pursuing high‑performance custom power systems, I’m here to provide trusted components, expert advice, and honest service — so you can ride further, faster, and smarter.
Contact us
customer.services@emotoparts.co.uk
Delivery & Returns
Free shipping on orders of £79 or more
Shipping & Delivery
We work with trusted international manufacturers and suppliers to provide high-quality electric bike components at competitive prices.
Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
Shipping Time
Most items are shipped directly from our supplier network and usually arrive within 7–12 business days.
In some cases, delivery may take up to 15 business days depending on product type, customs processing, or seasonal demand.
Tracking
All orders are shipped with tracked delivery. Tracking details will be provided once your order has been dispatched.
Multiple Shipments
If your order contains multiple items, they may arrive in separate packages as products may ship from different suppliers.
Delays
While we aim to meet the estimated delivery times, delays can occasionally occur due to customs checks, courier issues, or peak seasonal demand. We will always assist in resolving any delivery issues promptly.
If you have any questions about shipping times or need an update on your order, please contact us and we will be happy to help.












